Archive for the ‘mHealth Industry Posts’ Category

2:30 PM – 3/11/11 – Flatirons Mall, Broomfield, CO:  Here I am in line at the Apple store waiting to get my iPad 2.  I stood in this same line last April waiting to get my original iPad.  Why am I doing this?

I guess the best way I can explain it is that the original iPad changed my workflow and workday more than any technology has before, or since.  I am never away from my iPad during the day… I take all of my workday notes on it with Evernote and am always in sync between my laptop and my  iPhone. I  interact with our corporate exchange server for email and my calendar on it, I use it as a second monitor while at my desk, and I use it for virtually all corporate and product presentations while on the road selling.  I read books and watch TV shows and movies on it while on a plane, or on the nights I can’t sleep!  I use the iPad for text messaging making phone calls, and watching EVERY San Francisco Giants game on the MLB11 App.  I use my iPad for all customer webinars with WebEx, and read my 3 favorite newspapers (NY Times, Wall Street Journal & USA Today) cover to every morning with it.  I use Omnifocus on my iPad to outline ideas and business projects, and I use dropbox to keep every single business document in sync, real time, between my laptop, desktop, iPhone and iPad (all Macs).  I print documents and boarding passes on my iPad and when I forget, and am traveling on American Airlines I use my iPad as my boarding pass.  I tweet, blog (this article), and read industry RSS feeds daily on my iPad.  My wife and I like to play Scrabble with my iPad being the board and our iPhone’s holding and transferring tiles, and when traveling with my dyslexic sales team I use the iPad to navigate while they drive.  I have every business contact I have had for the past 10 years or so (over 1,600 as of today) in my contacts, and all of my LinkedIn buddies on my iPad, I use Dragon dictation to keep notes on them all.  When on the road I use my iPad to record DirecTV shows on any of our 4 home TV’s, and that does not include 60 minutes… I use the 60 Minutes App to watch them every week.  I used my iPad to buy tickets to a Dallas Cowboys game last October, during the game I used the same App “StubHub”, to by 2 tickets to game 4 of the World Series being played across the street latter that night.

Oh yeah…I work for a cool company that is in the middle of delivering our first secure and HIPAA compliant iPad App to the healthcare marketplace…

Really… I can’t think of a reason I am doing this!




CTO D. Annan waxing eloquent on the "touch board"

As expected HIMSS 2011 last week in Orlando, FL broke all time records with 30,947 in attendance.  With some 400 education sessions and more than 1,000 exhibitors the conference did not disappoint.  This years show was  a breakout  for Diversinet in many ways including a new booth and product roll out.  Thanks to all of the great friends and prospects that came by to say hello.  You will be hearing from us shortly…


Here are my highs and lows for the week:

RVP Jon Smith with iPad Presentation and iPhone demo in hand... Gotta love that!


The constant and great traffic at the booth
Positive reception of the new DVNT / MobiSecure® look and feel
General availability of food and water
The role mobility  played at the show (More on that coming)
The fabulous mCare presentation by Jeanette Rasche on Thursday AM


Shortage of Harry Potter tickets (word on the street was that there was tons of room)
Cab and Bus wait lines
Quality of food and water at the hall (poor and warm)
The fact that we were not in the interoperability Showcase (we will be next year)

See you in Las Vegas at HIMSS 2012!

“Come, Watson, come! The game is afoot.”  Says Sherlock Holmes as if to say “Ok, now the fun really starts”

This is exactly how I felt when I recently read the early reports of the long expected “MyChart” iPhone App that went live in several sites over the last couple of weeks.  First reported at the Dean Clinic the MyChart App brings several of the heavily used features (not all) of the My Chart web application to the iPhone.  We at Diversinet are thrilled to see Epic into our market space with MyChart, we believe it not only legitimizes what we do, but we think it will immediately spark discussion around several key questions.  Here are a few:

How is “MyChart” data secured when it goes “over the air” to the iPhone, and how does it stay secure once it gets there?

Is the “MyChart” App HIPAA Compliant? How do we know?

What are Epic’s Competitors (GE, McKesson, Allscripts, etc.) Going to do for HIPAA compliant mobile access to their systems?

Will Epic be content with the Apple IOS or will they redevelop for Android, RIM, Windows Mobile, etc.?

Other than a mobile port of “MyChart” are there any other mobile Apps that Epic will deliver to its customers?

Will Epic and any of its competitors deliver a secure development platform to their customers so additional Apps can be easily and securely developed?

Will any of the major consulting firms (CSC, Deloitte, PWC, etc.) get into the mobile App development, deployment space?

Do most large Providers / IDN’s (Epic’s main customer base) have mobile App strategies that will include “MyChart” like Apps?

Do any of these questions resonate with you? Now would be a great time to talk to Diversinet! Oh… The game is truly “afoot”

With smart phones exploding and data usage growing exponentially, there is an assumption in the marketplace that a mobile browser https (SSL on the mobile) session and the user’s name and password will be good enough to protect a patient’s identity and their access to their personal healthcare information.  Here are a few things to think about…

1. Let’s look at the mobile. This little guy is 15 x times more likely to be lost than a laptop.
2.  A very small percentage of people actually lock their phones.  The mobile browser / History and phone application icons are all open for inspection. All your bookmarks are available to review which gives unwanted eyes additional personal information.  All your downloaded documents, like copies of claims or lab tests are in the open. In many cases, all recent browser activity including your user name and all your personal health records and transactions are open for every one to see as these items have been cached. In addition, most bookmarks remember your user name/password and auto-sign you (or the intruder) in directly, to your personal health information.
3. From a communications security standpoint, the standard mobile SSL connection sets up a tunnel between the mobile and the web server. It does not authenticate you or your personal mobile device, it does not make sure you at the right intended site, nor does it provide end-to-end security to the application level.

Considering it takes an average of 130 hours to fix a financial identity when a person is a victim of identity theft imagine what it will take to restore health identity when your identity is compromised using the mobile internet.

There is a better way, the MobiSecure® Health solution downloads personal security credentials and an app to your mobile device that is locked to your specific healthcare organization. It demands a PIN to open the service, executes bi-lateral authentication between the server and the phone, and then performs dual encryption on all information and messages exchanged. No user names, bookmarks, downloads, cached screens, personal information or URL’s are available to prying eyes.

How do you want to access, store and interact with your personal health information?

Being a mobile tech fanatic since the days of the first generation Motorola’s (more about that in an upcoming post), but being in the mHealth business for a relatively short period, I have been reading all I can about the industry.  It did not take long for to become my favorite place for industry updates and news.

Here are the 4 reasons I like and subscribe to…

1. Brian Dolan’s Style – I have met Brian a couple of times and like him personally, but it is how he writes that makes me anxious to read his updates.  He is factual and yet not overly opinionated.  He definitely shares his views, but to me always has the best interest in the industry as a whole in mind.

2. Not To Commercial – Sure Brian and run ads and are in a commercial enterprise, but the site is not littered with trash ads and the ads that do run are usually of interest to me.

3. Most e-mailed Articles – I love this BLOG feature and wish others would include it.  It is a quick way to see what others viewing the posts have thought were most applicable… interestingly enough the ones that make the list are usually ones that I resonate with as well.

4. Link between Newsletter and Site – I really like how Brian uses both the mobihealthnews newsletter and the BLOG to compliment each other… A lot of the same content but a slightly different approach makes me look forward to both.

So… If you are in our industry go to and subscribe to both the RSS feed in your Google Reader or like news source and subscribe to the newsletter… Good Stuff…  And while your at it search for “Diversinet” on the site for some fair and balanced reporting on us!


In an interesting recent post on the Whitehouse BLOG, entitled: The National Strategy for Trusted Identities in Cyberspace

Howard A. Schmidt – A former Diversinet Advisory Board Member and current Cybersecurity Coordinator and Special Assistant to President Obama, makes the following comment:

“…no longer should individuals have to remember an ever-expanding and potentially insecure list of usernames and passwords to login into various online services”

When we were designing the the first version of the MobiSecure ® platform for secure mobile healthcare access our clients encouraged us to create a technology that was both extremely secure AND easy to use.  Our goal was to deliver the next generation of secure mobile tools that required NO URL’s, Usernames, Passwords,  Challenge Querstions, and without the need to navigate across multiple back end systems. We did this by creating a technology that installs “over the air” advanced cryptology that does both authentication and encryption in realtime from both the mobile device and secure servers… Let us show you a demo!

Read the Whitehouse BLOG entry here…

You really didn’t think our friends from Redmond would lie down and let Apple and Google slug it out for Mobile O/S supremacy did you?

Confirmed as an October ’10 release Windows Mobile 7 or Windows Phone 7 looks to be a great platform (  The ultimate winners again are consumers who will have another great platform to choose from.  We at Diversinet are already at work planning and developing for this new platform and will be adding Windows Mobile 7 to the MobiSecure® smartphone platform.

Gotta Love It!

Last week (8/26/10) Paul H. Keckley (Executive Director, Deloitte Center for Health Solutions) issued an excellent and thought provoking brief entitled, The Mobile Personal Health Record: Technology-enabled self-care (Get the PDF Here)

In the brief Keckley makes the following point:

“The personal health record embedded in mobile communication devices – mPHR – is the “killer app” that may change the game for providers, consumers and payers.”

As the mHealth industry grows exponentially we are all interested in what will truly be the killer App(s), this brief could truly be prophetic. There is much to like about this brief, but in discussing barriers to adoption one statement in particular is worth noting:

“The barrier for providers lies in making the legal medical record distinct from the patient-entered data, both technically and operationally.”

This is truly exciting for us at Diversinet! We are now shouting this as loudly as we can… WE HAVE THE ANSWER! Our MobiSecure® platform as the mobile front end to a providers PHR of choice not only secures the sharing of the “legal medical record”, but patient-entered data as well…

Read this great brief… And Stay Tuned!

You may or may not have seen this Wall Street Journal article that was picked up by news outlets all over the country last month. There was a security flaw in Citibank’s iPhone App that exposed its customers vital information including account numbers and PIN’s.  Citibank found the flaw and updated the App, but the entire process took a few days to rectify.

This is new territory for a lot of us that have been living under the assumption that  all of our smart phones are inherently secure. With the mHealth market and healthcare applications on the rise, whether you are a developer, integrator, or consumer make sure your healthcare Apps are truly secure… “MobiSecure” Call Diversinet to find out how we can help you or your organization.

On Monday when Google and Verizon made their joint resolution / proposal on Net Neutrality that calls for a “suggested legislative framework for consideration by lawmakers” (See Google’s original statement from Monday) it set off a firestorm of activity on the internet…

What is at stake here is the very definition of “the internet” and a possible segregating of “wireless” vs. “normal” internet usages and whether companies have the right to prioritize data and “charge” appropriately.  If you haven’t been following this debate let me help you with a frame of reference to start your research and get informed because we all need to have a voice.  Here is a brief 4 point background of this debate:

1. The Federal Communications Commission (FCC) in 2005 issued its Broadband Policy Statement (also known as the Internet Policy Statement), which lists four principles of open Internet, “To encourage broadband deployment and preserve and promote the open and interconnected nature of the public Internet, consumers are entitled to:”

  • access the lawful Internet content of their choice.
  • run applications and use services of their choice, subject to the needs of law enforcement.
  • connect their choice of legal devices that do not harm the network.
  • competition among network providers, application and service providers, and content providers

2. In 2009 the FCC along with many of the major players began discussing “net neutrality” again specifically  around the definitions of “mobile” use of bandwidth and the rights of both companies and consumers. As a result of the original meetings FCC chairman Julius Genachowski made it clear that he wanted net neutrality in both the wired and wireless environments. (ars technica recap)

3. The talks that began in 2009 subsequently broke down with no real movement and/or agreements proposed.

4. On Monday Google and Verizon (on their own) publicly made the joint proposal…  A STORM OF WORDS / BLOGS / HSO’s (Hot Sports Opinions) ENSUED

Because the fall out was incredibly negative Google yesterday (8/12/10) issued a clarification (Google Public Policy Blog)

Here are some other voices to listen to as you get informed on this important issue:

A great debate in this weeks TWIG (This Week in Google) Podcast with Leo Laporte (Watch The Show)

Jeff Jarvis (Author of  the great book, WWGD What Would Google DoBuzz Machine Blog

Wired Magazines – Strong Response

Just  Google “Net Neutrality” and you will see that this debate and its final consequences are far from over.  As  many of us are both consumers and have a vested interest in this topic by working in the mHealth marketplace, we need to stay informed and have a voice!  For those new to the debate I hope this helps…

Let me know what you think!