Posts Tagged ‘iPhone’


The new Consumer Reports Issue is out (December 2010) that rates mobile phones and networks… It is no surprise to any of us who actually use AT&T that consumers would rate it bad – but this bad?  (See the scores above)

AT&T ranked dead last in every category, and it makes me wonder if long term the iPhone deal will really end up profitable for AT&T? In reaction to this terrible consumer rating, AT&T’s Fletcher Cook had the following to say:

“We take this seriously and we continually look for new ways to improve the customer experience.”

Those of us who will consider leaving AT&T the minute we have another option with our beloved iPhones  (hint – Verizon January 2011) Here’s how much Fletcher and his buddies are looking to “improve” your customer experience.  New plans? Loyalty programs? Better network performance? Less dropped calls?

No… just an increase from $175 to $325 for iPhone termination fees!  I will pay it for principal and NEVER LOOK BACK!

Comments?

 

 

“Come, Watson, come! The game is afoot.”  Says Sherlock Holmes as if to say “Ok, now the fun really starts”

This is exactly how I felt when I recently read the early reports of the long expected “MyChart” iPhone App that went live in several sites over the last couple of weeks.  First reported at the Dean Clinic the MyChart App brings several of the heavily used features (not all) of the My Chart web application to the iPhone.  We at Diversinet are thrilled to see Epic into our market space with MyChart, we believe it not only legitimizes what we do, but we think it will immediately spark discussion around several key questions.  Here are a few:

How is “MyChart” data secured when it goes “over the air” to the iPhone, and how does it stay secure once it gets there?

Is the “MyChart” App HIPAA Compliant? How do we know?

What are Epic’s Competitors (GE, McKesson, Allscripts, etc.) Going to do for HIPAA compliant mobile access to their systems?

Will Epic be content with the Apple IOS or will they redevelop for Android, RIM, Windows Mobile, etc.?

Other than a mobile port of “MyChart” are there any other mobile Apps that Epic will deliver to its customers?

Will Epic and any of its competitors deliver a secure development platform to their customers so additional Apps can be easily and securely developed?

Will any of the major consulting firms (CSC, Deloitte, PWC, etc.) get into the mobile App development, deployment space?

Do most large Providers / IDN’s (Epic’s main customer base) have mobile App strategies that will include “MyChart” like Apps?

Do any of these questions resonate with you? Now would be a great time to talk to Diversinet! Oh… The game is truly “afoot”

Here is my iPhone4 front page…

I cant live without this device.  Virtually 100% of all the calls I make and receive are on my iPhone.  I’ll share with you a couple of Apps that I use everyday that can streamline the way you stay informed as to what is happening in the mHealth industry or any industry that you are interested in following.  Have you ever been reading a website or article and thought’ “I’d like to keep that.”? Here are some Apps for you:

NewsRack: NewsRack is an app that I use everyday both on the iPhone and iPad.  It is a front end to Google Reader that allows you to continually keep up with RSS feeds.  I currently track about 150 sources including 30 or so directly related to mHealth and Healthcare IT.

InstaPaper: Instapaper is an app that I run on the iPhone, iPad & Mac. It allows you to create a collection of things you want to read later or save.  Whenever you see a web article or piece of data that you want to save you just click “Read Later” and it is saved for you in IP.  I use it every day.

Evernote: Finally my favorite business app!  Evernote stays totally synced on the Mac iPad and iPhone and is the best note keeping and filing system around.  I use it to take daily notes and notes in meetings.  Its feature list is a mile long, but the beauty of EN is that wherever I am 24/7, I have every note from every meeting at my finger tips… If you are in a crucial part of a meeting and want to record what is being said you simply hit the microphone icon and you can record the meeting and EN puts an icon right at that point in your note and the recording is also available wherever you are.

I would love to hear what apps you use on a daily basis in your work life that helps you be more productive and customer centric… Enjoy!

Apple vs. Google – Are there any unbiased opinions out there? I fully admit I am biased (I bought my first Mac the day after the Super Bowl Ad in 1984 )

At the recent 7th annual Healthcare Unbound Conference in San Diego, Vince Kuraitis from Better Health Technologies laid out the significance of the A(iphone) vs G(Android) battle by quoting a Business Week lead story on the Apple vs. Google war. The story tagline was that this war will “shape the future of computing”.  It probably will!

However, the hotter the battle rages on the better for Diversinet.  Our technology is truly mobile platform independent.  Our platform and applications completely support the iPhone, and Android platforms and always will!  However, not only those… we support Windows Mobile, RIM, and over 300 smart and feature phones on all US Carriers!  So while Jay Couse (Our SVP of Business Dev and Android bigot) and I are fully engaged in the war…

We really don’t care… because regardless of the outcome, the Diversinet clients will be the ultimate winners!